Virtual assistants offer a wide variety of services because we have such diverse professional backgrounds. There are virtual assistants who have computer programming and management backgrounds. Some have experience in direct sales, real estate, event planning, teaching, science, design, human resources and the list goes on. Virtual assisting is not the first profession most people get started in right out of college or high school. More than likely virtual assistants worked in other industries prior to becoming a virtual assistant. This is to your advantage because they are able to bring that experience to your project.
Virtual assisting has been around for a while. However, it's still a new concept for many people who are getting started online as business owners, service providers, or freelancers. I have been an Entrepreneur since 1983. When I first heard the term “BPO” in 2005, I didn't fully understand it myself.
Today, I own www.MTP-BPO.com (our Business Process Outsourcing division at MTP).
When it comes to outsourcing or contracting with a virtual assistant you may not know what projects to give to them or even what services they provide. Think of the tasks you must do each day for your business. Are there some things you wish another person could handle for you? Maybe it's email, researching motivational quotes, writing article summaries, or scheduling posts for Hootsuite. All of which can be handed off to a professional virtual assistant.
An administrative virtual assistant may provide services such as customer support, responding to emails, answering phone calls, data entry, creating Excel spreadsheets or PowerPoint slides. She or he may also offer editing and proofing services. Or if your business does contests and giveaways, you'll need support to manage all of that for you. This is something that an administrative virtual assistant might provide.
A technical virtual assistant may provide provide services such as setting up your WordPress website, updating plugins, posting blog content or setting up your email newsletter. She or he may even do social media status updates, moderate online events and provide technical support. You'll even find technical virtual assistants who offer search engine optimization services and keyword research.
A creative virtual assistant may focus on projects that include graphic design work, locating images to be used on social media or blog posts. They may also be able to provide insight when it comes to colors and designs for your website or banner ads.
Virtual assistants can also provide transcriptions services, invoice services, calendar management, and travel arrangements. If it's a task that you're currently doing or one that you are interested in having someone handle for you, more than likely there's a virtual assistant that offers those services. You'd be surprised at what's out there.
There are many more services virtual assistants can handle for you. As you're doing your research or getting referrals keep in mind what type service you're looking for. Is it more administrative, technical, or creative. The breakdown of services is a starter list to get your wheels turning in regards to what can be outsourced. There's nothing like writing out your blog post in Microsoft Word and emailing it to your virtual assistant to upload to WordPress and setup your newsletter. Or having someone create a spreadsheet with all of your blog posts along with shortened links to be scheduled to update on Facebook or Twitter.
As summer comes to a close, the holidays will be here before you know it. What happens to your online business then? Who handles the emails when you're on vacation with your family? Who prepares your newsletter or works with guest bloggers when you're out of the country? A virtual assistant is not meant to be a carbon copy of you, but they can add additional arms so you can get multiple things done at one time.
We all need a support team and that's what a virtual assistant or BPO contractor can provide for your business.
In today's global business world, the iPad and smartphone is the new corner office. Check out www.MTP-BPO.com to learn more.